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IESCO has 11 services across all of the districts, each with multiple PTCL numbers, mobile numbers, fax numbers, and email addresses.

Below are the contact numbers and emails of the CEO, complaints, and feedback departments in case you are unsatisfied with the calls.

IESCO Customer Service Centers Numbers

First of all, we will start with emails so our user’s eyes could neglect them if we mention these at the end.

Useful Link: LESCO Customer Services

Here are some important emails including CEO‘s.

IESCO CEO’s Email:

[email protected]

IESCO Email for Queries and Complaints:

[email protected]

IESCO Email for Feedback and Suggestions:

[email protected]

Multan Electric Supply Company (MEPCO) is supplying power to civil districts of Multan, Sahiwal, Bahawalpur, Bahawal Nagar, Muzaffargarh, Dera Ghazi Khan, Rahim Yar Khan, Vehari, Pakpattan, Khanewal, Leiah, and Rajanpur.

MEPCO came into existence in the year 2001 after unbundling of the WAPDA system, in his MEPCO Jurisdiction Map.

Earlier it was known as Multan Area Electricity Board (AEB). Its distribution network in the year 2001 comprised of seventy-one 132 kV and thirty-four 66 kV sub-stations and by the year 2013-14, sixty-eight 132 kV and twenty-seven 66 kV sub-stations have started to function in the company.

MEPCO Jurisdiction Map – Get to know all Details

The peak demand of MEPCO in the year 2013-14 was recorded as 1887 MW, energy sales was 11437 GWh and energy purchased was 13859 GWh. The total number of consumers this year was 4.86 million out of which domestic consumers were 4.27 million, commercial was 0.45 million and agricultural consumers were 0.075 million.

In the year 2013-14, MEPCO’s total sales in terms of megawatts were 1558 MW, for the domestic sector it was 766 MW for the medium & large industries, and for small industries, it was 793 MW, and 18 MW respectively.

The shares of the domestic sector and industrial sector were 48% and 27% respectively concerning total energy sales, which is not a healthy sign.

This forecast has been computed based on the Power Market Survey (PMS) methodology by the MEPCO (PMS) team under the supervision of planning power, NTDC.

The year 2013-14 has been taken as the base and the forecast horizon is ten years up to 2023-24. The base year sale data (feeder-wise consumer category-wise energy sale) and the expected spot loads data at the locations of different sub-stations have been collected by MEPCO power market survey team.

Energy sale data for the base year have also been adjusted for the estimates of unserved energy (load shedding) to have a realistic sales figure.

Forecast results show that in the year 2017-18 and 2023-24 energy sales will be 21098 GWh and 31727 GWh, peak demand will be 4535 MW and 6113 MW, and energy purchased will be 25146 GWh and 36796 GWh respectively.

The annual average compound growth rate of energy sales, peak demand, and energy purchased is 7.89 %, 5.53%, and 7.42% respectively by the year 2023-24 concerning 2013-14.

A realistic forecast saves over-investment as well as under-investment, meaning thereby timely recovery of revenue and no constraints in the supply of power (load shedding) respectively. This kind of forecast can only be prepared by applying proper methodology with authentic data.

The results of previous PMS forecasts were very close to the actual which proves the authenticity of the methodology and data. This report highlights the salient features of the load forecast of the company.

Planning Power, NTDC firmly believes that the readers’ comments/suggestions on this report will help in improving the energy and demand forecast in the future.

ISLAMABAD Electric Supply Company Ltd, known as IESCO, was formed in 1998 to take care of the assets, functions, and responsibilities of WAPDA’s preceding Islamabad Area Electricity Board. The new company is headed by a CEO, with more power than any other official at PAEC or WAPDA.

IESCO i provides, distributes, and sells power in the area from Attock to Jhelum.

It provides services to 3 million consumers directly but facilitates the lives of more than 25 million people living in 6 districts located around its service regions.

IESCO Bill checking through online portal is a great service for those who are living in remote areas of these 6 districts.

Check Your IESCO Bill 2024

lescobillonline.net is a free website where you can check your bill easily without a single penny! You can check consumption history, the current bill (bijli bill) or customer name, etc.

This website is the first website in nature where you can your IESCO Bill Online without any charges. For the Islamabad region either we check our bill for your commercial, residential, or government entity in IESCO region.

You will find all bills in one place through one combination of numbers that is called Reference number.

A Reference number is usually 14 digits and this is the only number you have to enter. Entering your reference number will allow you to search through the IESCO website for duplicate bills.

You can also check if a previous bill was paid or not in the past history of payments on file with them, which may help avoid any future problems. We will be explaining it thoroughly afterward in this article.

Consumers from Attok to Jhelum are given access to information about their bills by entering the 14-digit reference number.

Information provided includes registration records, bill status, and slabs of different prices that can be changed on a monthly basis or annually depending upon what type it is for example electricity consumption.

Lescobillonline.net is one of the largest websites in 2022 where we can check our electric utility (roshni) bill without any reluctance.

How to Understand IESCO Bill

Here are some important terms that needed to be explained here.

1. Bill and Reading Timing

You can find out when your next bill is due by clicking on the “History” button. Clicking this button will show you all of the previous readings for that particular account as well as at what time they were read and how much your consumption was.

You might receive a different date each month but knowing which day exactly their reading takes place allows one to plan accordingly so there are no more late fees or other unpleasant surprises later down.

2. Due Date

In the top right corner of your bill, you can find the reading date and due date. These represent when an agent recorded a meter reading in their system as well as what day it was that they issued or made the payment on behalf of our utility company.

You might not think much about these small details but by paying attention to them we may be able to avoid any future problems with electricity bills.

3. What is Fuel Price Adjustment (FPA)

NEPRA takes into account the variation in fuel prices and generation mix to determine how much an FCA should be adjusted each month.

The actual increase or decrease in cost for a gallon of gas has been taken out of customers’ monthly bills with no Actual Increase Pricing Adjustment (APA) credit since October 1st, 2017.

4. Reference Number

To check the current or bill history of your IESCO bill, it is compulsory that you provide the 14-digit reference number. This will allow us access and validate, how much is the current bill and you can get a PDF copy immediately for your residential or commercial bill.

5. Connection Date

On the top-left corner of your IESCO Bill or PESCO Bill Online you will see a box with the name of “CONNECTION DATE” which means when your connection was issued and installed at your place.

6. Tariff Rationalisation Surcharge (TR Surcharge)

The Tariff Rationalization Surcharge (TRS) is a new surcharge that is introduced by the GOP to Distribution Companies. The NEPRA has revised criteria for determining tariffs.

Now all distributors will have one uniform tariff instead of individual ones under different categories like before which was done through GOP guidelines or orders in some cases with names such as Subsidy/Inter DISCO TR rationalization surcharge-IDTR SUR.

This means if there are any positive differences, GOP will allow it as a subsidy, or in case if the difference is negative then DISCO will pay to GOP as “Inter DISCO Tariff Rationalization Surcharge” (IDTR SUR).

7. Neelum-Jehlum Surcharge

Neelum-Jehlum Surcharge is being charged @10 paisa/per unit, aimed to generate almost Rs. 7.5 Billion per annum.

8. Financing Cost Surcharge (FC Surcharge)

FC Surcharge is being charged to customers at @43 paisa per unit to ensure that collection will be made around Rs. 30-32 billion for debt servicing of the Power Holding Private Limited.

IESCO Circles and Divisions

IESCO and other DISCO are always on the lookout for ways to cut costs, and one way is by decreasing power interruptions. To maintain customer service, IESCO has divided areas into circles and divisions.

It compromises into 4 circles, 19 divisions, and 104 subdivisions. Superintending Engineers (SEs) are heads of Circles whereas Divisions are looked after by the Executive Engineers or XENs. Subdivisions are managed by SDOs and they also take care of call centers’ complaints and suggestions.

Call Centers are also known and Customer Service Departments or Front Desk.

The company distributes electricity in the sub-areas of Rawalpindi, Chakwal, Attock, Jhelum, and Islamabad.

Anyway, Long story short, IESCO comprises 108 Grids with a capacity of 5,224 MVA and supplies the power through 951 Feeders including Azad Jammu Kashmir.

When no one hears you within a government department then you should contact the top management if possible. If we talk about the LESCO then you should have the authorities if your complaint is not being resolved.

LESCO Top Management Profiles

Chief Executive Officer
Name	Ch. Muhammad Amin
Father’s Name	Ch. Atta Muhammad
Residential Address	233 E-1 Wapda Town, Lahore
Qualification	M.Sc Electrical Engineering from UET Lahore, MBA from IBA university of Punjab Lahore
Res.Phone Numbers	0320-0520001

General Manager Technical
Name	Aziz-ur-Rehman
Father’s Name	Hafiz Hadayat Ullah
Residential Address	WAPDA Colony Sheikhupura
Qualification	BSC Electrical Engineering UET Lahore
Res.Phone Numbers	0320-0520033

General Manager (Operation)
Name	Shahid Haider
Father’s Name	Haji Khuda Bukhsh
Residential Address	Canal Bridge, Ward-17, Ferozepur Road, Kahna Nao, Lahore
Qualification	B.Sc (Electronics) , M.Sc (Electrical Engineering), MBA (Executive Finance)
Res.Phone Numbers	0320-0520044

Chief Financial Officer
Name	Bushra Imran
Father’s Name	Muhammad Sharif Cheema
Residential Address	House No. 153, DD Block, Phase IV, DHA Lahore
Qualification	ACMA
Res.Phone Numbers	0320-0520055

HR Director
Name	Azia Shoaib
Father’s Name	Ch. Rafique Ahmad
Residential Address	H-1, WAPDA Town Lahore
Qualification	MSc. Human Resource Management from the University of Strathclyde in Glasgow UK, MA Sociology from University of Punjab
Res.Phone Numbers	0320-0520011

CS Director
Name	Rai Asghar
Father’s Name	Noor Muhammad
Residential Address	House # B-III, 132 KV Grid Station Johar Town Lahore
Qualification	B.Sc Electrical Engineering.
Res.Phone Numbers	0320-0520022, 0321-4252358

Director General (Admin)
Name	Mian Muhammad Afzal
Father’s Name	Muhammad Sharif
Residential Address	B-1, 132 KV Grid Station, GOR-3 Shadman Lahore
Qualification	MBA, MA (Edu), LLB,DLL,DTL,DIP (HR Professional)
Res.Phone Numbers	0320-0525000