Customer service and feedback play a vital role in any organization’s structure. LESCO is struggling hard to facilitate its customers. Still, due to a shortage of staff and technical equipment, they seem unable to make it.
Especially in the summer season, people face a lot of electricity failure. Still, LESCO Customer Services tries to ensure service quality and tackle all issues promptly, but it takes time.
So, If you have any queries regarding Electricity failure, Electricity Theft, Bill Estimation issue, or you want to contact the “Central Complaint and Monitoring Cell” of LESCO, you can dial the below numbers.
For more customer facilitation, LESCO has introduced SMS services to register your complaints. You can write your complaint, your full name, and address and send it to 8118. A Customer service representative will contact you shortly.
LESCO Department Wise Numbers & Addresses
Leaving their customers behind with no clue put a lousy impression on every organization. LESCO’s management stays on top of this and provides its executives’ contact numbers along with an address for the ease of the customer.
Here is a list of Top Management Contact Numbers.
22/A Queens Road Lahore
99204820-30, Ext: 100
|General Manager Technical
General Manager Technical: 99204807
CE/Sr. Manager of Planning & Dev. : 99204818
Sr. Manager Material Management: 99204842
Manager Project Construction: 99262173
|Customer Services Directorate
Director Customer Services: 99204814
Manager Commercial: 99204850
Manager (S&I) : 99204798
|General Manager Operation
General Manager Operation: 99204813
Senior Manager O & M (Dist) : 99204795
Senior Manager O & M (T&G) : 99204809
|HR & Admin Directorate
Director HR: 99204811
Manager HR: 99204794
Director-General Admin: 99204696
Director Finance: 99204816
Manager Corporate Accounting: 99204837
Manager of Corporate Planning and Control: 99204845
Director Legal: 36280323
Manager Legal: 36280325
Customer Service Centers
As you know, LESCO operates around four cities, so they have established service centers as well. Because if a customer can not communicate or doesn’t have a phone, they can go to centers and have their complaints resolved.
After hours of research, we have compiled a list of all customer service centers in all cities so you can get all contacts in one place. Before visiting any service center, try to make a call to check if they are open on a specific day.
1. Central Headquarters
LESCO Head Quarter, 22-A Queens Road Lahore
2. Ichra Lahore
Customer Service Center Ichra, Shah Jamal Signal Ferozpur Road
3. Central Circle
Customer Service center Near Said Pur Grid, Multan Road Lahore
4. Northern Circle
Regional Customer Services Center Northern Circle Ravi Road Lahore
5. Southern Circle
Regional Customer Service Center Southern Circle, Ghazi Road Defence Lahore
6. Eastern Circle
Regional Customer Service Center Eastern Circle, WAPDA Road Shalamar Town Lahore
7. Township Lahore
Township Grid at Chandni Chowk Lahore
Regional Customer Services Center Okara, Baynazir Road, 132 KV Grid Okara
Regional Customer Service Center Sheikhupura, LESCO Complex Near Regal Chowk, Sargodha Road Sheikhupura
Regional Customer Service Center, Wapda Colony, Kham Karan Road Kasur
11. Mobile Service Center
To ensure the best customer service quality, they do offer a Mobile Customer Service Center. A mobile van has scheduled visits for each city to resolve the complaint.