Customer service and feedback play a vital role in any organization’s structure. LESCO is struggling hard to facilitate its customers. Still, due to a shortage of staff and technical equipment, they seem unable to make it. Especially in the summer season, people face a lot of electricity failure. Still, LESCO Customer Services tries to ensure service quality and tackle all issues promptly, but it takes time.
So, If if you have any queries regarding Electricity failure, Electricity Theft, Bill Estimation issue, or you want to contact the “Central Complaint and Monitoring Cell” of LESCO, you can dial the below numbers.
For more customer facilitation, LESCO has introduced SMS services to register your complaints. You can write your complaint, your full name, and address and send it to 8118. A Customer service representative will contact you shortly.
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LESCO Department Wise Numbers & Addresses
Leaving their customers behind with no clue put a lousy impression on every organization. LESCO’s management stays on top of this and provides its executives’ contact numbers along with an address for the ease of the customer.
Here is a list of Top Management Contact Numbers.
| Chief Executive 22/A Queens Road Lahore 99204820-30, Ext: 100 99204801 | General Manager Technical General Manager Technical: 99204807 CE/Sr. Manager of Planning & Dev. : 99204818 Sr. Manager Material Management: 99204842 Manager Project Construction: 99262173 |
| Customer Services Directorate Director Customer Services: 99204814 Manager Commercial: 99204850 Manager (S&I) : 99204798 | General Manager Operation General Manager Operation: 99204813 Senior Manager O & M (Dist) : 99204795 Senior Manager O & M (T&G) : 99204809 |
| HR & Admin Directorate Director HR: 99204811 Manager HR: 99204794 Director-General Admin: 99204696 | Finance Directorate Director Finance: 99204816 Manager Corporate Accounting: 99204837 Manager of Corporate Planning and Control: 99204845 |
| Legal Directorate Director Legal: 36280323 Manager Legal: 36280325 |
Customer Service Centers
As you know, LESCO operates around four cities, so they have established service centers as well. Because if a customer can not communicate or doesn’t have a phone, they can go to centers and have their complaints resolved.
After hours of research, we have compiled a list of all customer service centers in all cities so you can get all contacts in one place. Before visiting any service center, try to make a call to check if they are open on a specific day.
1. Central Headquarters
LESCO Head Quarter, 22-A Queens Road Lahore
Ph: 042-99205248
2. Ichra Lahore
Customer Service Center Ichra, Shah Jamal Signal Ferozpur Road
Ph: 042-3429118
3. Central Circle
Customer Service center Near Said Pur Grid, Multan Road Lahore
Ph: 042-99260166
4. Northern Circle
Regional Customer Services Center Northern Circle Ravi Road Lahore
Ph: 042-99205076
5. Southern Circle
Regional Customer Service Center Southern Circle, Ghazi Road Defence Lahore
Ph: 042-99264305
6. Eastern Circle
Regional Customer Service Center Eastern Circle, WAPDA Road Shalamar Town Lahore
Ph: 042-99250044
7. Township Lahore
Township Grid at Chandni Chowk Lahore
Ph: 042-99262201
8. Okara
Regional Customer Services Center Okara, Baynazir Road, 132 KV Grid Okara
Ph: 044-2527440-1
9. Sheikhupura
Regional Customer Service Center Sheikhupura, LESCO Complex Near Regal Chowk, Sargodha Road Sheikhupura
Ph: 056-9200204-05
10. Kasur
Regional Customer Service Center, Wapda Colony, Kham Karan Road Kasur
Ph: 049-9239166
11. Mobile Service Center
To Ensure the best customer service quality, they do offer Mobile Customer Service Center. A mobile van has scheduled visits for each city to resolve the complaint. To know their schedule, CLICK HERE.
